At VossArte, the safe and fast delivery of your artworks is our top priority. Here you will find all the important information about shipping.

Delivery Times

• Processing time: 2–3 business days
• Shipping time: 2–6 business days after dispatch
• Total delivery time: 4–9 business days from order

Shipping Costs Great news! Shipping is free on all orders, regardless of order value or weight. Shipping costs are already included in the product price.

Order Tracking

1. After dispatch, you will receive a shipping confirmation by email containing:

   • Your order summary
   • A tracking link to follow your parcel

2. How to track your order:

   • Click the link in your shipping confirmation
   • Visit the UPS website directly: https://www.ups.com/track?loc=en_GB
   • Enter your tracking number

Delivery Address

• Please ensure your delivery address is complete and correct
• Contact us immediately if you need to change your address after placing an order
• We cannot be held liable for delays caused by incorrect addresses

Delivery Areas We deliver to Germany, Austria, and Switzerland. For other countries, please contact us directly.

Parcel Reception

1. Check the parcel for damage upon delivery
2. Note any visible damage on the delivery note
3. Report any transport damage within 48 hours

Frequently Asked Questions

Q: Can I change my delivery address after placing an order? A: Yes, contact us immediately by email: vossarteshop@gmail.com

Q: What happens if I am not at home? A: UPS will leave a notification with further instructions.

Q: Are shipments insured? A: Yes, all shipments are fully insured.

For any shipping questions, please reach us at: Email: vossarteshop@gmail.com Phone: +33 6 63 89 80 39

Your VossArte Team